Support

Use the email address you registered with, or Google or LinkedIn if you signed up that way. If you forgot your password, use “Set up or reset your password” on the sign-in page: we email you a link that works once, in the browser you asked from, for an hour. New to Careerlista? Create your free account at careerlista.com/sign-up. If none of that works, write to support with the address you use.

A résumé for a pasted job usually takes about half a minute, and the ATS check follows by itself. If a job page still says it is working after a few minutes, reload it; if it offers “Score it now” or a rewrite, press it. If nothing changes, send us the job's address from your browser and the time you pressed the button.

Every application you sent is under Track my applications, with its stage and history, and on your Career Pipeline. An application counts as sent when you mark it Submitted in Smart Apply or the extension records the employer's confirmation page.

The Careerlista Smart Apply extension fills Greenhouse, Lever and Ashby application pages only, and only with an application you approved in Careerlista. Check that the extension is paired with your account on the Smart Apply page, that the application is approved, and that you are on the employer's application page itself, not the job description. Send us the page's address if it still does not fill.

Your details, documents and preferences are in Career DNA. To close your account and have your personal information deleted, write to support from the email address you signed in with; we confirm the deletion by email.

Payment opens in the app shortly; until then everything you use is on the Free plan. When it opens, the monthly plan can be cancelled at any time from the plan page and the 3-month plan ends by itself. Prices are in US dollars everywhere.